If they are to survive, they need to reverse the order." US News and World Report says that 68% of customers who stop buying from / doing business with any given business do so because of the way they are treated by a team member! Have you ever wondered why you lost that sale, why the customer got upset, antsy or disinterested and didn't buy, why you can't seem to make yourself clear to your boss, your spouse, your kids, your clients? 70% of employees who quit their job do so due to people problems. Want to know why you instantly like one person and not another? She was named one of the Top Trainers by Multi Housing News and she is the host of the Multi Housing Pro TV show "Fair Housing Focus" Her most sought after topics include Sales and Marketing, Customer Relations and Retention, Conflict Resolution, Change Management, Leadership Skills and Dealing with Generational Differences...customizing topics is her specialty.
She has officially flown more than one and a half million miles in order to share her experience, expertise, wisdom and wit.
This is not a "fluffy" seminar; it is a life changing experience.
It is fun, positive and gives you a strong insight into yourself and others.
Hundreds of thousands of people have been inspired and challenged by Anne's story.
Her message is common sense, entertaining, and enlightening.